Delete your RitmoFuel account

This page explains how to delete your account and data in RitmoFuel: AI Food Log.

Delete in the app (fastest)

1. Open RitmoFuel and go to Settings.
2. Tap Account, then Delete account.
3. Read what will be deleted and confirm. If you signed in some time ago, the app asks you to sign in again first.

Your account is deleted straight away.

Delete by email

If you no longer have the app, email support@ritmofuel.com from the email address of your RitmoFuel account, with the subject "Delete my account". If you used Sign in with Apple with a hidden email, write from any address and tell us the Apple relay address shown in your Apple ID settings. We may ask you to confirm the request, and we delete the account within 30 days.

What is deleted

• Your sign-in account (email and Apple or Google link).
• Everything stored in your account on our servers: food log, custom foods, favourites, profile and settings, suggestion limits and request records.
• Your customer record at RevenueCat (purchases).
• On the phone where you delete it: all app data, including seasons, mascot, birthday and Health data.

What may be kept

• Purchase and transaction records that Apple, Google or RevenueCat must keep for tax and accounting law.
• Crash reports and usage statistics that are not linked to your account are deleted automatically after their retention period (crash reports: up to 90 days; usage statistics: 2 months).

Deleting your account does not cancel a subscription. Cancel it in your App Store or Google Play settings first. See Support.

Guests

If you never signed in, Settings > Account > Delete account also removes your data, or you can delete the app, which removes the data on your phone.

Delete some data, keep the account

You can delete a single meal (open it, then Delete), disconnect Apple Health or Health Connect in Settings > Health, and turn off usage statistics in Settings.